FAQs

Helios Tool warrants that the product, and the component parts thereof, will be free of defects in workmanship and materials for a period of one (1) year from the date of purchase. For repair or replacement of defective product customer must contact Helios Tool at support@heliostool.com for return authorization and instructions.

All our products come with free shipping within the continental US. Most items ship expedited (1-3 day transit). Some order will ship standard (1-5 days) due to order size and ship to location.

Please contact us at support@heliostool.com to discuss your return. Return address is:

Helios Tool/Returns

2420 E Oakton St.

Ste F

Arlington Heights, IL 60068

Batteries will be included with all products that require them. For rechargeable products a full charge is recommended before use.